Privacy Policy

Last updated: November 8, 2025

1. Introduction

SignIQ Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Submit inquiries through our contact forms
  • Request pricing information
  • Purchase or download datasets
  • Subscribe to our newsletter
  • Contact us via email

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Billing and payment information
  • Account credentials (email and password)
  • Research interests and use case details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Process your transactions and manage your orders
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and security alerts
  • Provide you with information about our products and services
  • Improve our website, products, and services
  • Analyze usage trends and preferences
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

4. Authentication and Firebase

We use Google Firebase Authentication to manage user accounts and authentication. When you create an account or sign in:

  • Your authentication data is stored securely by Google Firebase
  • If you sign in with Google, we receive your name and email address from your Google account
  • If you sign in with email/password, your password is encrypted and stored securely by Firebase
  • Firebase may collect additional technical information as described in Google's Privacy Policy

For more information about how Google handles your data, please review the Google Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting)
  • Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
  • With Your Consent: When you have given us explicit permission to share your information

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication via Firebase
  • Regular security assessments
  • Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another service
  • Objection: Object to our processing of your information
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at info@signiq-lab.ai.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to facilities located globally, including the United States and other countries where Firebase operates.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: