Privacy Policy

Last Updated: October 24, 2024

1. Introduction

Welcome to SignIQ Lab ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our robotic dataset marketplace services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase or download datasets
  • Contact our support team
  • Subscribe to our newsletter

This information may include:

  • Name and contact details (email address, phone number)
  • Organization or institution name
  • Billing and payment information
  • Professional role and research interests

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Device information and operating system
  • Pages viewed and time spent on the site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and deliver datasets
  • Authenticate users and ensure account security
  • Communicate with you about updates, offers, and support
  • Monitor and analyze usage trends and preferences
  • Comply with legal obligations

4. Authentication and Firebase

We use Google Firebase Authentication services to manage user sign-ups and sign-ins. Firebase may collect and store certain information, such as your email address and passwords (hashed), to provide secure authentication. By using our Service, you also agree to Google's Privacy Policy regarding their Firebase services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, data hosting).
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

8. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing

To exercise these rights, please contact us at privacy@signiq-lab.ai.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

11. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

12. Third-Party Links

Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@signiq-lab.ai